Phone: (651) 779-9810

Policies and Procedures

PERSONAL CARE ASSISTANCE POLICIES & PROCEDURES

PCA-P0001: Employee Misconduct

PCA-P0002: Hiring and Screening Employees

PCA-P0003: Individual and Employee Safety

PCA-P0004: Individual Grievances

PCA-P0005: Prevention of Illness and Communicable Diseases

PCA-P0006: Service Delivery

PCA-P0007: Employee Training and Supervision

PCA-P0008: Reporting and Review of Maltreatment of Minors 

PCA-P0009: Reporting and Review of Maltreatment of Vulnerable Adults

PCA-P0010: Marketing Practices

PCA-P0011: Service Verification 

245D POLICIES & PROCEDURES

D-RISS-01: Policy and Procedure on Admission

D-RISS-02: Policy and Procedure on Temporary Service Suspension

D-RISS-03: Policy and Procedure on Grievances

D-RISS-04: Policy and Procedure on Data Privacy

D-RISS-05: Policy and Procedure on Emergency Use of Manual Restraint

D-RISS-06: Policy and Procedure on Responding to and Reporting Incidents

D-RISS-07: Policy and Procedure on Emergencies

D-RISS-08: Policy and Procedure on Reviewing Incidents and Emergencies

D-RISS- 09: Policy and Procedure on Reporting and Review of Maltreatment of Vulnerable Adults

D-RISS-10: Policy and Procedure on Reporting and Review of Maltreatment of Minors 

D-RISS-11: Policy and Procedure on Safe Transportation

D-RISS-12: Policy and Procedure on Anti-Fraud

D-RISS-13: Policy and Procedure on Alcohol and Drug Use

D-RISS-14: Policy and Procedure on the Death of a Person Served

D-RISS-15: Policy and Procedure on Universal Precautions and Sanitary Practices 

D-RISS-16: Policy and Procedure on Health Service Coordination

D-RISS-17: Policy and Procedure for Safe Medication Assistance and Administration

D-RISS-18: Policy and Procedure on Service Termination

D-RISS-19: Policy and Procedure on Person Centered Planning and Service Delivery